Privacy Policy

Effective Date: March 1, 2025

Welcome to DeskRunner! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://app.deskrunner.io) and use our services.

1. Information We Collect

We collect information directly from you and automatically through your use of our website and services:

  • Information You Provide: Name, email address, phone number, and any other details you submit when creating an account, submitting forms, or contacting support.
  • Automatically Collected Information: IP addresses, browser types, device information, and usage data collected via cookies or similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our services.
  • To communicate with you about your account or support requests.
  • To personalize your experience and deliver relevant content.
  • To comply with legal obligations.

3. Sharing of Information

We may share your information with third parties in the following scenarios:

  • Service Providers: Third-party vendors assisting in operations (e.g., payment processing, communication services).
  • Legal Requirements: To comply with legal obligations or protect our rights.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

5. Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access and update your information.
  • Request deletion of your data.
  • Opt-out of marketing communications.

To exercise these rights, contact us at support@deskrunner.io

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.